top of page
Shipping Policy
For us is crucial to manage customer expectations and ensure a smooth shopping experience. At X-press Yourself Custom apparel we are committed to delivering high-quality custom T-shirts to our valued customers. Please read our shipping policy carefully to understand how we handle the shipping of your orders:
1. Processing Time - All custom T-shirt orders are subject to a processing time of 3-4 working day after payment and design approval This time is needed to create your personalized apparel.
2. Shipping Methods - We offer several shipping options, including standard and expedited shipping. The availability of these options may vary depending on your location and order details.
3. Estimated Delivery Times - The estimated delivery time for your order depends on the shipping method you choose and your location Please note that delivery times may be longer during peak seasons or holidays.
4. Shipping Costs - Shipping costs are calculated based on the shipping method selected, the destination address, and the weight of the package. You can view the shipping cost during the checkout process before completing your order.
5. Shipping Address - It is essential to provide accurate and complete shipping information during the checkout process. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
6. Order Status - You can check the status of your order by logging into your account on our website or by contacting our customer support team.
7. Shipping Delays - While we make every effort to ensure timely delivery, unforeseen circumstances like weather, carrier delays, or other factors beyond our control may cause delays, we appreciate your understanding in such situations.
8. Lost or Stolen Packages - If your package is lost or stolen after being marked as delivered, please contact the carrier and our customer support team to investigate the issue. we will work together to resolve any delivery problems.
9. Contact Us - If you have any questions or need assistance with your order's shipping, please don't hesitate to contact our customer support team at info@x-press-yourself.com Note This shipping policy applies specifically to custom T-shirt orders.
bottom of page